Payment Terms

Payment Terms

These billing terms outline how Remidora ("we", "us", "our") processes orders and payments for customers in Australia. By placing an order with us, you agree to the following terms.

Accepted Payment Methods

We accept the following payment methods:

PayPal
Visa
MasterCard
Maestro
American Express (AMEX)
Apple Pay
Google Pay
Shop Pay
UnionPay

Billing Information

You agree to provide accurate, complete, and up-to-date information regarding your purchase and account. Please ensure your email address and payment method remain current to avoid any issues during transaction processing.

Order Confirmation and Invoice

After placing an order, you will receive a confirmation email including your purchased items, shipping method, and billing details. This serves as your official proof of purchase.
A full invoice with itemized amounts, including any discounts or shipping costs, will be included with your shipment.

Payment Processing

By submitting your payment details, you authorize us to charge the total amount to your selected payment method. All payments are subject to fraud checks and security measures.

If a transaction fails or is declined, we will notify you by email. You may then provide an alternative payment method to complete your order.

Disputes and Chargebacks

If there is any issue with your order, please contact our customer support team at info@remidora.com. We aim to resolve all concerns promptly and fairly.

In the case of an unauthorized or unjustified chargeback, you may be required to reimburse us for the full amount and any additional processing fees.

Contact and Customer Support

Address: Suite 11/10, 30 Denison St., Bondi Junction, Sydney New South Wales 2022, Australia
Email: info@remidora.com
Phone: +61290995826
Customer Service Hours: Monday to Friday, 08:00 AM – 06:00 PM (AEST)

We aim to respond to all emails within 1–2 business days.
Thank you for shopping with Remidora!