Do you have a question?
Contact Information
Email: info@remidora.com
Phone: +61483912028
Customer Service Hours:
Monday to Friday: 8:00 AM – 6:00 PM Australian Eastern Standard Time (Sydney)
We strive to respond to your inquiry within 1-2 business days.
Visit Us
We primarily function as an online business to be able to offer you the lowest prices but you can still visit us at our store in the Sydney suburb Bondi Junction at:
Suite 11/10, 30 Denison St., Bondi Junction, Sydney New South Wales 2022, Australia
Thank you for choosing Remidora <3
Contact FORM
Purpose of Contact
Our customer service team is happy to assist you with:
- Order inquiries (tracking, status updates, changes)
- Detailed product information and personalized recommendations
- Handling and resolving complaints and feedback
- Guidance on returns and exchanges
Methods of Contact
Order inquiries and feedback: Send us an email at info@remidora.com use our phone number: +61483912028 or use our contact form for any questions regarding your order or to provide feedback. Our goal is to respond within 1-2 business days.
Privacy & Data Processing
We value your privacy. Any personal data shared with our customer service team is handled in accordance with Australian laws and regulations and our privacy policy.
Terms & Conditions
By contacting our customer service, you accept our general terms and conditions.
Commitment to Customer Service
We promise timely, courteous, and efficient service to ensure your satisfaction.
Limitations
While we strive to resolve all concerns internally, some issues may need to be referred to external partners (e.g., shipping providers).
Policy Updates
This contact policy may be updated to reflect changes in our services, with significant updates communicated via email or website notifications.